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Marvin Neys at Xen App slow logon times, user get black screen for 20 seconds at Citrix Discussions says that deleting HKCU\Software\Microsoft\Windows\Current Version\UFH\SHC at logoff reduces logon times from 40 seconds to 6 seconds.For additional logon delay troubleshooting, see Alexander Ollischer Xen App/Xen Desktop – “Please Wait For Local Session Manager” message when logging into RDS.Add your non-administrator RDP users to this local group so they can RDP directly to the machine.From CTX228128 What is the HKLM\Software\Citrix\Port ICA\Direct Access Users registry function: The HKLM\Software\Citrix\Port ICA\Direct Access Users registry key determines which Local group the VDA references to determine if a user should be allowed Unbrokered RDP access.You can use the Command Line Installer to exclude Telemetry Service as detailed at VDA upgrade cmdlet at Citrix Discussions.Xen Desktop /quiet /noreboot /masterimage /Enable_HDX_PORTS /enable_framehawk_port /Enable_REAL_TIME_TRANSPORT /optimize /controllers "xdc01local xdc02local" /Exclude "Citrix Telemetry Service" If these features are desirable, download the tool from the blog post and install it.Copy the files and folder to \Policies\Policy Definitions, or C:\Windows\Policy Definitions.
The Citrix Telemetry Service seems to cause problems.
When Citrix Virtual Delivery Agent is installed on a machine, non-administrators can no longer RDP to the machine.
A new local group called Direct Access Users is created on each Virtual Delivery Agent.
You must take ownership and give admin users full control to be able to delete this value.
This section is more important for shared VDAs like RDSH (Windows Server 2012 R2, and Windows Server 2016).